Service

1. On-site inspection: We provide high-quality instrument products. Customers are admitted to inspect at the site, or inspect by third-party, or send samples for inspection, or provide product videos and photos for inspection.

2. Product customization: We can customize a variety of machines to meet your needs based on your requirements and the parameters provided.

3. Installation and maintenance: We will provide product instruction manuals for customers. Customers can complete the installation and use of accessories in accordance with the instructions. What’s more, we can provide customers with installation and use operation videos for reference. We can also arrange the corresponding professional team to go to the customer's site to help with installation and commissioning. If you have problems with the equipment, we can help solve the problems through online guidance, video communication, on-site repair, and sending consumables.

4. Packaging and transportation: There are various transportation methods available such as sea, air, land freight and express delivery. We can provide customers with different price terms according to their needs. We offer different types of pallets and boxes for packaging and shipping of goods, including wooden boxes, wooden pallets, and plywood boxes. All of these packaging and shipping materials are compliant with international standards, which can ensure product safety during transportation.